Trust, privacy and safety at SenLife
Trust Centre
SenLife is committed to assurance, trust, privacy and governance. This page summarises how we protect the information families record in SenLife and the standards we work to. Our live Trust Centre, hosted by our compliance platform Assuric, holds our current certificates and documents.
Compliance and certifications
- Verified
Cyber Essentials
Cyber security, UK. Cyber Essentials certification scheme (Danzell v3.3). Certificate issued September 2026.
- Verified
GDPR
Data protection, UK and EEA. UK General Data Protection Regulation. Privacy documentation available on request.
- In progress
Class I UK medical device
Medical device, UK. Class I (low risk) software as a medical device under UK MDR, registered with the MHRA.
- In progress
DCB0129
Clinical safety, NHS. Clinical risk management standard for manufacturers of health IT systems.
How we protect your data
- Stored in the UK: personal data is held with AWS, Google and Digital Ocean in UK data centres.
- Encrypted: data is encrypted in transit (TLS) and at rest (AES-256).
- Limited access: role-based access controls, with access inside the SenLife team restricted to those who need it for their role.
- You stay in control: sharing a report or inviting a carer is always your choice. We never sell your data.
- Tested regularly: secure development practices, code testing and an annual penetration test.
- Breach response: if a breach is likely to put your rights at high risk, we tell you without undue delay and notify the ICO within 72 hours where required.
What SenLife is, and what it is not
SenLife helps families record, organise and summarise information about their child so they can have clearer conversations with healthcare, education and other qualified professionals.
SenLife does not diagnose, treat or replace professional judgement. Reports and AI-assisted insights are informational tools only. SenLife is not an emergency, crisis or safeguarding reporting service. If a child is at immediate risk of harm, contact your local emergency services.
Subprocessors
We work with a small number of trusted providers under data processing agreements. They cannot use your data for their own purposes.
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services | Cloud hosting and storage | UK |
| Cloud hosting | UK | |
| Digital Ocean | Cloud hosting | UK |
A full and current list of our data processors is available on request through our contact form.
Policies and documents
Contact us
We are happy to help. We aim to reply within 2 working days.
- Data Protection Officer: please use the form above and mention “Data Protection Officer” in your message.
